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Office Address
esimHero
71-75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ
Support Hours
24/7 Support Available
WhatsApp: Always online
Email: Response within 2 hours
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Frequently Asked Questions
Quick answers to common questions about eSIM Hero
How do I install my eSIM?
After purchase, you'll receive a QR code via email. Simply scan it with your phone's camera in the eSIM settings to install and activate your plan.
Which devices are compatible with eSIM?
Most modern smartphones support eSIM including iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer. Check our compatibility list for details.
How quickly can I get my eSIM?
eSIMs are delivered instantly after payment confirmation. You'll receive your QR code within minutes via email.
Can I use my eSIM in multiple countries?
Yes! Many of our plans offer multi-country coverage. Check the specific plan details for the list of included countries.
What if I need help with installation?
Our 24/7 WhatsApp support team is ready to help you with installation, troubleshooting, and any other questions you might have.
Still have questions?
Chat with Support